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Tote Information
“City of Portage” Tote Placement Policy
Please observe the following Policy to avoid an interruption in service.
Please observe the following Policy to avoid an interruption in service.
- Trash routes are serviced on a weekly basis.
- Main rule to observe, KEEP ALL OBJECTS three (3) feet from the totes.
- Before 6:00 a.m. on your trash day, the totes are to be placed at the curb or easement.
- Do not place totes at the curb in a backwards or in a sideways position.
- Do not place trash bags or other objects on top of the totes.
- Do not place totes under low hanging tree branches or power lines.
- Do not place totes near mailboxes, lamp posts, telephone poles or near parked vehicles.
- Requesting a return service due to late placement will incur a $25.00 service fee.
- Overloading tote where the lid does not close will incur a $10.00 service fee.
- After your tote(s) are serviced, please retrieve them from the street within 24 hours.
- Cleaning totes is the responsibility of the homeowner or resident.
- Totes are emptied with action using gravity. Items that remain in tote are resident responsibility.
- Totes are serviced in an upright position. Wind or animals will topple totes and create interruption in service.
- Remember, holidays and extreme weather events will always delay service routes.
- For information regarding Bulk Item(s), please request the Bulk Item Policy or visit site for details.
To request additional totes, please complete online form or call 219-762-2016
Toter Request
Tote Adjustment Plan with your Trash Service.
Due to the large number of requests with tote adjustments. All efforts are being used to pick up as many totes as possible in the shortest time suitable in this situation. We also assure you with the submitted forms regarding the new monthly trash fee rate will reflect the changes you have requested in the adjusted totes assigned to your residence. This takes place on January 1 2026. Forms submitted in the year 2026 at any time will see changes for the following month.
- Step One: Complete the online form OR a paper copy to request an adjustment in the number of Totes you have.
- Two: The online and paper forms will be automatically processed with the Clerk's Office.
- Step Three: All processed forms will be organized by Service Trash Days and dated in order as received and tasked for tote pick up.
- Step Four: Place the empty tote with LID OPEN, UPSIDE DOWN with wheels UP at the edge of your property and leave the tote there. All efforts are being used to pick up as many totes as possible in the shortest time suitable. Totes loaded with trash will be emptied and remain at the address.
NOTE: IF you place a tote at the curb with LID OPEN, UPSIDE DOWN with wheels UP, and have NOT completed a form, the tote will remain because you are not on the list for retrieval.
ALL DISCOUNTS MUST BE PROCESSED AT CITY HALL
OVER LOADED TOTE INFORMATION
TOTER PLACEMENT
Displayed below is an example of proper tote placement.